Shipping Policy

Thank you for shopping with Short-N-Sassy Mercantile. We are a curated boutique bringing together unique finds from trusted makers and suppliers. Because each item comes from different sources, processing and shipping times may vary by product.

Order Processing

Most orders are prepared for shipment within 2–7 business days.

Made-to-order, handcrafted, and specialty items may require additional processing time. When a product has a longer production or processing window, that exception will be noted on the product page when applicable.

Processing time is separate from the carrier’s delivery time.

During holidays, promotions, or periods of high demand, processing times may be longer.

Shipping Times

Once your order has shipped, delivery time depends on the product, fulfillment partner, and shipping service used.

For U.S. orders, estimated carrier transit times generally range from 1–13 business days. Some products may arrive sooner, while products fulfilled through certain partners may require additional transit time.

The delivery estimate shown at checkout, when available, will provide the most current estimate for your order.

Delivery times are estimates and are not guaranteed. Shipping delays caused by carriers, weather, or circumstances outside our control may occur.

Free Shipping

Free Standard Shipping is available on eligible U.S. orders of $70 or more.

Eligibility is calculated at checkout. Products fulfilled through separate supplier- or app-managed shipping profiles may have their own shipping rates and may not qualify for the free-shipping offer.

Multiple Shipments

Because we partner with different makers and suppliers, items in the same order may occasionally arrive in separate packages. You will receive tracking information for each shipment when available.

Order Tracking

When your order ships, you will receive tracking information by email if tracking is available.

Shipping Delays

Short-N-Sassy Mercantile is not responsible for delays caused by shipping carriers, weather events, or other circumstances outside our control. We will always do our best to help you locate your package and resolve issues.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect address may require additional shipping charges before reshipment.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date so we can assist in resolving the issue.